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Design to Fail

April 1, 2026

Title: Concern Regarding Disability Case Handling and Barriers to Fair Hearings)

For more than seven years, I have been fighting for my son’s disability benefits benefits he clearly qualifies for based on his documented medical conditions. Throughout this difficult process, I have experienced repeated barriers, delays, and what appears to be a systemic expectation that claimants must hire an attorney to be taken seriously.

From my perspective, this creates a situation where the people who need help the most individuals with disabilities and their families are forced to share a portion of their limited benefits with legal representatives, simply to have a fair opportunity to be approved. I am deeply concerned that this compromises the very purpose of disability assistance.

During my son’s most recent hearing:

• We were not given the option to appear in person, even though that was our clear preference.

• The decision-maker denied the claim without adequately considering the full medical record and daily functional limitations.

• The attorney originally assigned by the SSA failed to communicate important scheduling information, and later we learned the firm had changed ownership without clear notice to clients or families.

Due process requires transparency, accessibility, and a fair evaluation of facts. Our lived reality has been the opposite.

I believe claimants should not be punished or prejudged simply because they wish to advocate for themselves rather than immediately hire representation. The system needs accountability, improved oversight, and clearer protections for families who are already under immense stress.

My family will continue to advocate for justice not only for my son, but for every disabled individual who has been overlooked, delayed, or denied by a system that is supposed to support them.

I request a full review of my son’s case and the conduct of all parties involved in the decision-making process. I also request stronger enforcement of the right to choose between:

• an in-person hearing,

• a phone hearing, or

• hiring an attorney or self-representing

True disability justice requires equal treatment regardless of representation.

Addonnis Joseph